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News & Blog

Weighing Cybersecurity Risk Factors in Life & Healthcare

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We don’t have to go very far back in time for a good example of one of these attacks on a healthcare or pharma organization. On June 27, 2017, Merck, ...

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How to Leverage Customer Analytics in the Retail Industry

Retail & Distribution

As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...

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How Big Box Retailers Can Create a World-Class Experience in Retail

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Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience ...

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Overcoming Healthcare’s Challenges in Design Thinking

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In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...

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Construction Completes on Birmingham’s Tallest New Build Residential Building

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This week marked the topping out of one of the tallest residential buildings in Birmingham city centre. The 22 storey building has been funded by real...

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